Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Javeed Shethwala

Javeed Shethwala

March 17, 2025

5  out of  5
rating by Javeed Shethwala
"Sam has been a great agent from this office. He is always eager to help, listens, understands and ensures my issues/concerns are addressed. I have recommended this office to several friends and family members."
We responded:
"Hello Javeed, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service provided by Sam and reading your review made his day :) If you ever have any questions or need assistance, we’re here to help! We appreciate you for being a wonderful customer!"
Profile photo of p

p

March 14, 2025

5  out of  5
rating by p
"they actually take care of customers! love how they’re responsive and responsible as well"
We responded:
"Dear 박예진Paige, Thank you for your glowing review! We are so happy to hear that you appreciate our commitment to taking care of our customers. Being responsive and responsible is a core value for our team at Heeyoung Kim State Farm, and it's rewarding to know that it makes a difference for you. If you ever need assistance or have any questions, please don’t hesitate to reach out. We’re here for you! Warm regards, Heeyoung Kim State Farm"
Profile photo of Oyun-Erdene Ganbold

Oyun-Erdene Ganbold

March 13, 2025

5  out of  5
rating by Oyun-Erdene Ganbold
"They offered affordable car insurance prices with good coverage. Team is easy to communicate. I’m so happy to become their client. Until I found them I was paying over priced car insurance for 2 years."
We responded:
"Dear Oyun-Erdene Ganbold, Thank you for your wonderful review! We’re thrilled to hear that you found our car insurance prices affordable and that our coverage suits your needs. It's great to know that our team has made communication easy for you. We’re so glad you chose us after your previous experience, and we look forward to providing you with excellent service as your trusted insurance partner. Welcome to the Heeyoung Kim State Farm family! Warm regards, Heeyoung Kim State Farm"
Profile photo of soko adiya

soko adiya

March 11, 2025

5  out of  5
rating by soko adiya
"Very friendly staff. Great service."
We responded:
"Dear Soko Adiya, Thank you so much for your wonderful review! We are thrilled to hear that you found our staff friendly and our service to be great. At Heeyoung Kim State Farm, we strive to create a welcoming environment while providing top-notch service to our clients. Your feedback truly motivates us to keep up the good work. If you ever need assistance or have any questions, please feel free to reach out. We look forward to serving you again! Warm regards, Heeyoung Kim State Farm"
Profile photo of Y K

Y K

February 24, 2025

5  out of  5
rating by Y K
"I've trusted Heeyoung Kim from State Farm with our insurance for over 20 years, and I couldn't be happier with the service we’ve received. Her whole team is professional and genuinely kind, and I especially appreciate Young Joo Choi’s expertise and how well he listens to our concerns. I couldn’t recommend them more!"
We responded:
"Dear Y K, Thank you so much for your glowing review! We are incredibly grateful for your trust over the past 20 years. It’s wonderful to hear that you’ve had such a positive experience with Heeyoung Kim and our team, especially with Young Joo Choi. We pride ourselves on providing professional and attentive service, and your kind words affirm our commitment to our clients. Your recommendation means the world to us, and we look forward to continuing to serve you for many more years to come! Warm regards, Heeyoung Kim State Farm"
Profile photo of Michael Sajor

Michael Sajor

February 21, 2025

5  out of  5
rating by Michael Sajor
"They are very responsive to my every needs. Glad to have them for both my home and auto insurance!"
We responded:
"Dear Michael, Thank you for your fantastic review! We’re delighted to hear that you feel supported and that we’ve been able to meet your needs for both your home and auto insurance. Your satisfaction is our top priority, and it’s wonderful to know that our responsiveness has made a positive impact on your experience. We truly value your trust in us and look forward to continuing to serve you in the future! Best regards, Heeyoung Kim State Farm"
Profile photo of Rosemary O

Rosemary O

November 13, 2024

5  out of  5
rating by Rosemary O
"Great customer service"
We responded:
"Thank you for your review, Rosemary! We hope to continue providing the great customer service that you're used to for many years to come :). Please feel free to reach out to us anytime we can provide assistance!"
Profile photo of siwook jang

siwook jang

November 8, 2024

5  out of  5
rating by siwook jang
"They are so much friendly"
We responded:
"Hi Siwook, your positive review means the world to us! Our team looks forward to helping great customers like you :) We really appreciate the positive rating you submitted for our office. Feel free to contact us anytime you need help with your various insurance policies. Also, thanks for being a great customer!"
Profile photo of Alen Hodzic

Alen Hodzic

November 5, 2024

5  out of  5
rating by Alen Hodzic
"I just wanna say that I appreciate sam from State Farm office reaching out to me and helping me resolve the issue I had after having a bad experience with a State Farm staff member."
We responded:
"Hello Alen, I sincerely apologize for the recent negative experience you had within our office. We are currently training new team members and we always emphasize the importance of quality service and what you encountered is not what we exemplify within our agency. We will reach out to you right away to address what occurred to make sure we provide the correct follow up. We deeply appreciate your patience and we will make sure to make this right immediately. Thank you."
Profile photo of casey ngo

casey ngo

September 17, 2024

5  out of  5
rating by casey ngo
"Great customer service and attentive to details. My questions are always answered promptly and thoroughly, a big shout out to Sam!"
We responded:
"Hello Casey, We really appreciate you being our customer and thoughtful reviews like yours remind us why we love helping people in the first place! Sam is one of our best, so he will be ecstatic to read your positive feedback. Thanks for being awesome!"
Profile photo of John Kim

John Kim

July 19, 2024

5  out of  5
rating by John Kim
"스테이트팜에서 있다가 다른보험회사에서 있다가 다시 스테이트팜으로 돌아왔는데 넘 감사하고 좋았습니다 스테이트팜에서 항상 도움을 받고 어떤 경우에도 친절하게 도움을 받고 평안하게 도움을 받아서 감사와 고마움을 전합니다 김희영에이젼시와 직원모두에게 깊은 감사를 드립니다 💞💕👍👍👍🥰😍🤩"
We responded:
"We deeply appreciate your review, John! Thank you for being a wonderful customer for us :)"
Profile photo of Peter Barbera

Peter Barbera

May 23, 2024

5  out of  5
rating by Peter Barbera
"The Heeyoung Kim State Farm Agent's team are top notch professionals. They answer the phone, return calls and are eager to help you with any questions, needs you may have. Sam. Han and the rest of the staff there really do stand out far and beyond anyone I've had the privilege to work with. Highly recommend them and you will as well. Best of the best, PeterB"
We responded:
"Thank you for the thoughtful review, Peter! We are ecstatic to hear that we've been helpful to you and your recommendation means a lot! Your feedback is valuable to us and we appreciate the opportunity to provide you with the great service you deserve :)"
Profile photo of Philip Lee

Philip Lee

November 2, 2023

5  out of  5
rating by Philip Lee
"Heeyoung and Ron are the most amazing, caring agents I’ve ever dealt with. I came here with my mom to get help with another company's life insurance policy and they sat down to help us because that company had become unresponsive. Not only did she take time out of her day to assist us like we were family, her and Ron sat with us for an hour helping us troubleshoot our issues. Just far and above and beyond anything that we can ask of these agents. Heeyoung and Ron has earned our business for a lifetime with this gesture. Thank you so much again!"
We responded:
"Dear Philip, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our service. It is our utmost priority to ensure that our customers are satisfied, and your feedback reassures us that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help. Thank you once again for your kind words. We truly appreciate your support! Best regards, The Heeyoung Kim State Farm Team"
Profile photo of Carol Lin

Carol Lin

May 28, 2023

5  out of  5
rating by Carol Lin
"Super grateful to Han and the rest of Ms. Kim's team for taking great care of me! Han was always communicative, patient, and efficient in any matter I needed assistance with. If anyone is interested in State Farm insurance, I would definitely recommend this team for their customer service :)"
We responded:
"Thank you so much for the thoughtful review, Carol! We are very happy to hear of your positive experience with Han and the rest of us are here for you anytime you need our help :)"
Profile photo of M. Marie Henderson

M. Marie Henderson

April 24, 2023

5  out of  5
rating by M. Marie Henderson
"We definitely got a much better auto rate by switching to State Farm and got better coverage! Thanks to Sam at State Farm."
We responded:
"Marie, we love seeing reviews like this! Thank you for putting the time aside to let us know how Sam was able to assist you. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Rachel Kim

Rachel Kim

April 13, 2023

5  out of  5
rating by Rachel Kim
"Ms. Heeyoung Kim and the other employers are very kind and helpful. I was able to resolve the problems I was experiencing with my insurance policy quickly with their assistance!"
We responded:
"Thank you for the wonderful review, Rachel! We truly care about our customers and want to make sure they are happy in every aspect. We appreciate you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of susan kim

susan kim

February 20, 2023

5  out of  5
rating by susan kim
"I love Heeyoung Kim State Farm! Always Heeyoung and Ron help me. Everyone in office so friendly and professional ^^"
We responded:
"Susan, thank you for the kind words! we appreciate you so much and look forward to working with you! "
Profile photo of ORI RA

ORI RA

December 29, 2022

5  out of  5
rating by ORI RA
"They are professionals and they did great job !"
We responded:
"Thank you for the five-stars Ori! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. "
Profile photo of Calvin Ton

Calvin Ton

October 6, 2022

5  out of  5
rating by Calvin Ton
"Prior to switching to State Farm, I had Farmer's Insurance. I ended up switching because Mrs. Kim and her team were able to offer me a more personable experience, and they have significantly assisted my parents and my needs. They do an amazing job making things easier."
We responded:
"Calvin, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy! Feel free to contact us anytime you need any help :)"
Profile photo of Anthony Kim

Anthony Kim

April 13, 2022

5  out of  5
rating by Anthony Kim
"Mrs. Kim is very nice and very friendly I recommend her to everyone."
We responded:
"Thank you for the review, Anthony! We appreciate the recommendation. We are happy to hear of your positive experience and are here for you anytime you need our help :) "
Profile photo of Heejung Kim

Heejung Kim

April 13, 2022

5  out of  5
rating by Heejung Kim
"Ms. Kim good service. Employee very nice ."
We responded:
"Heejung, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most. "
Profile photo of Ben

Ben

April 12, 2022

5  out of  5
rating by Ben
"Great experience! Respectful employees!"
We responded:
"We are always here to help you. Thank you for the review and feedback Ben. "
Profile photo of Duc Quach

Duc Quach

February 8, 2022

5  out of  5
rating by Duc Quach
"Excellent customer service, super friendly staff and very knowledgeable."
We responded:
"Thank you for the review, Duc! We are happy to hear that we were able to help you. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Katie Eggebrecht

Katie Eggebrecht

January 26, 2022

5  out of  5
rating by Katie Eggebrecht
"Called to change my name on my account. Sam answered the phone right away and he was able to get the process completed quickly."
We responded:
"Katie, thank you for taking the time out of your day to leave us a review! We love hearing about how Sam provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Janet Kim

Janet Kim

January 11, 2022

5  out of  5
rating by Janet Kim
"Ron and Sam explained everything so well. Highly recommend going to them if you need help!"
We responded:
"Thank you, Janet, for the amazing review! Our team works hard to provide a great insurance experience in Skokie and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! "